Terms of Service

Yellow Girl ("we", "us", "the company") provides online sales of Dongshan duck head and related fresh food, membership services, delivery, and customer support. These terms apply to all services accessed via yellowgirl.tw.

• ·Information provided must be true, accurate, and complete
• ·Keep your credentials confidential; do not share or transfer
• ·You are responsible for all activity under your account
• ·Notify us immediately if your account is compromised
• ·We reserve the right to refuse registration or suspend accounts (e.g. repeat chargebacks, abuse)

• ·Images may vary slightly due to screen color differences
• ·Prices include VAT but exclude shipping; the displayed price at checkout is final
• ·We may adjust products, prices, and promotions at any time
• ·Stock is limited; orders are confirmed upon shipment. Sold-out orders will be cancelled and refunded in full
• ·We reserve the right to cancel orders with obvious pricing errors

Submitting an order is an "offer". The sales contract is formed only when we receive payment and ship the item. We reserve the right to cancel and refund prior to shipment due to stock issues, payment irregularities, or other factors.

We use PAYUNi for online payments, supporting credit card, ATM, convenience store payment, LINE Pay, and more. Full card details are handled by PAYUNi — we never see complete card numbers.

Orders not paid within 24 hours are automatically cancelled and stock is released.

• ·Method: Black Cat refrigerated home delivery (all products are chilled; no convenience-store pickup)
• ·Dispatch: 1-3 business days after payment
• ·Delivery time: typically 2-5 business days, subject to carrier
• ·Delivery available only within Taiwan main island (no offshore islands or restricted zones)
• ·Refrigerate immediately upon receipt and follow package storage instructions

Our products are fresh food and are exempt from the 7-day cooling-off period under Taiwan Consumer Protection Act §19(2). Contact us within 24 hours for any quality issue. See: Returns Policy

All website content (text, images, trademarks, design, code) is owned by us or our licensors. No reproduction, distribution, modification, or commercial use is permitted without written consent.

When using our service, you must not:

• ·Engage in illegal, fraudulent, or harmful activity
• ·Impersonate others or provide false information
• ·Interfere with site operation (DDoS, abusive scraping, etc.)
• ·Reverse-engineer or attempt unauthorized access
• ·Abuse coupons, loyalty rewards, or promotions
• ·Upload or distribute malware or harassing content

Violations may result in account termination, order cancellation, and legal action.

Our service is provided "as is". We make reasonable efforts to maintain availability and product quality but do not guarantee uninterrupted operation, error-free service, or absolute accuracy of all descriptions.

Our total liability is limited to the amount paid for the order in question. We are not liable for indirect, incidental, or consequential damages (e.g. business loss, data loss). These limits do not waive consumer rights that cannot be excluded by law.

We are not liable for delays or non-performance caused by natural disasters, war, government orders, strikes, pandemics, network failures, third-party outages, or other events beyond our reasonable control. We will notify you and assist where possible.

We may update these terms at any time. Material changes will be announced on the site or via email. If you disagree with the updated terms, please discontinue use; continued use constitutes acceptance.

These terms are governed by the laws of the Republic of China (Taiwan). Any dispute shall be subject to the Chiayi District Court of Taiwan as the court of first instance.

Questions about these terms? Email us: